Online Privacy

I. Introduction

Edward Jones respects your privacy and recognizes the importance of protecting your personal information. This notice explains how we collect information based on your interactions with our websites, mobile sites and applications and digital ads. Please read this Online Privacy Statement in conjunction with the Edward Jones Privacy Notice.

II. Online Information Collection on Edward Jones' Websites

a. Personal Information
You can visit and browse the Edward Jones website and find out about our services, check on career opportunities, check a stock quote and access other information without providing us with your personal information. We collect personal information only when you voluntarily submit it by sending us an email message. Information you send us will be used by us and our affiliates only to offer you the highest level of service and to complement our marketing and research efforts. Personal information that you provide will not be disclosed, unless we are required or permitted to do so by law.

b. IP Addresses
Edward Jones web servers collect your Internet protocol (IP) address for our system administration and internal reporting purposes. We use this information to improve our website, develop marketing, monitor website performance and better meet client needs. When you view pages on our website, our servers log your IP address. Using IP addresses, we can determine the domain names of Internet service providers (ISPs) used to access our website. Domain name information does not include personal information about individual visitors.

c. Cookies
Edward Jones' website functions are based, in part, on your browser's ability to accept cookie files. Cookies are pieces of information that a website transfers to your hard drive that allow you to more easily navigate a website and customize website features that are updated each time you visit a website. For example, our website uses cookies to direct you to your financial advisor's home page and to help you build a personalized list of stock quotes for you to view.

Cookies also help us track repeat visits to our website. Most browsers are initially set up to accept cookies. You may set your preferences to refuse cookies; however, this may limit your access to some areas of our website, and may prevent your use of Edward Jones Online Account Access.

We may also use cookies in our online advertising to monitor websites to determine which of our advertisements are most likely to appeal to you, to display advertisements to you and then monitor your response. Please see section V. Advertising below for more information.

d. How We Respond to Do Not Track Signals

If you have enabled your Internet browser to refuse cookies or have selected a "do not track" preference, we will not collect personal information about you. In addition, when you visit our website, third parties will not collect personal information about you or your online activities over time or across websites.

e. Browsers
We may collect certain information from your browser, such as your media access control (MAC) address, device type, screen resolution, operating system version and Internet browser type and version. We use this information to ensure that our websites function properly and also for security reasons.

f. Pixel Tags, Web Beacons, Clear GIFs or Other Technologies
These technologies may be used with some of our web pages, mobile applications and HTML-formatted email messages to measure the effectiveness of our communications and success of our marketing campaigns. We may also use these technologies to compile statistics about usage and response rates and to help us resolve visitor questions about using our website.

g. Location Tracking
We may collect information about your physical location through our websites and mobile applications. An example includes your physical location when you search for a nearby financial advisor using your mobile device.

III. Links

For your convenience, our website may contain links to other websites. This does not imply any affiliation with, or an endorsement, authorization, sponsorship or promotion of a non-Edward Jones website or its owner. Edward Jones accepts no responsibility for the content, products or services provided on linked websites. If you choose to access such non-Edward Jones websites, you do so at your own risk, and you should be aware that those websites are governed by their own terms and conditions and privacy policies.

IV. Email

V. Online Advertising

Information collected by our advertising service providers through cookies and other technologies may include browsing behavior, referring sites and your response to advertisements. These cookies do not collect personal information. Data collected in this manner is only used to improve our advertising.

Edward Jones participates in the AdChoices online behavioral advertising program. If you receive a behaviorally targeted advertisement, you may click on the displayed icon to receive more information and choose to opt out. Your opt-out choices may be affected by your use of a specific device, your browser settings or your log-on credentials. If you opt out, you may still receive online advertising from Edward Jones, which is not based on your preferences or online behavior.

Update your Edward Jones AdChoices preferences.

VI. Mobile Applications

Edward Jones' mobile applications allow you to access your account balances and make financial transactions. This Online Privacy Statement applies to any personal or other information that we may collect through our mobile applications.

VII. Social Media Websites

Edward Jones participates in social media websites such as Facebook®, Twitter®, YouTube® and LinkedIn® that enable online sharing and collaboration among users. Any content you post, opinions you express or personal information that you provide to social media providers is subject to the terms of use and privacy policies of those websites.

VIII. Other Aggregation Websites

Other companies offer aggregation websites and services that allow you to consolidate your financial account information from different sources (such as your accounts with us or with other financial institutions) so that you can view all of your account information through one online location. To do this, an aggregation provider may request access to your personal information, such as financial information, user IDs and passwords. You should use caution and ensure that the aggregator company has appropriate policies and practices in place to protect the privacy and security of any information you provide or to which they are gaining access. We are not responsible for the use or disclosure of any personal information accessed by any company or person to whom you provide your user ID and password. 

If you provide your Edward Jones user ID, password or other information about your accounts with us to an aggregation website, we will consider that you have authorized all transactions initiated by an aggregation website using access information you provide, whether or not you were aware of a specific transaction. If you decide to revoke the authority you have given an aggregation website, we strongly recommend that you change your password for our website to ensure that the aggregation provider cannot continue to access your account.

IX. Changes to this Statement

Edward Jones reserves the right to change this privacy statement at anytime. Changes are effective upon posting to this site.

Find an Advisor

Find an Advisor

Enter a Province and then enter a last name