Contacting us in an emergency
Emergency contact information is available in the event of an emergency where you're unable to contact your local branch team.
Canada Post service delays
Canada Post service delays may impact incoming and outgoing mail services.
Here are a few ways you can avoid slow or interrupted mail service and communicate with your Financial Advisor:
- Search the directory to contact your Financial Advisor
- Enrol in Online Access
Sign-up for e-Delivery
- Follow us on social media
Need help?
Contact Client Relations at Canada headquarters (877) 370-2627
Client Relations
Canada: (877) 370-2627
8:00 a.m. – 5:00 p.m. ET (Monday - Friday)
United States: (800) 441-2357
8:00 a.m. – 6:30 p.m. ET (Monday - Friday)
Contact Client Relations if you need to place a trade or get help with account-related questions.
Edward Jones Online Access
Enrol in Edward Jones Online Access
Clients can use Online Access to transfer money, deposit a cheque, pay bills and access account documents.
Download the free Edward Jones mobile app from the App Store or Google Play.
Note: You can't place trades in Edward Jones Online Access. To do so, call Client Relations.
Social media
Follow Edward Jones on Facebook and LinkedIn for updates on widespread emergency situations.