Avoid potential mail disruptions with Online Access & e-Delivery

A Canada Post labour disruption may take place as early as May 22. Enrol in Online Access and choose e-Delivery to receive statements and other communications during mail interruptions.

Complaint handling procedures

The following link has information about options to handle account issues.

Complaint Handling Procedures (PDF)
Edward Jones Insurance Agency Inc. Complaint Examination and Dispute Resolution Policy (PDF)
Edward Jones Insurance Agency (Québec) Inc. Complaint Examination and Dispute Resolution Policy for Quebec Residents (PDF)

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Complaint handling procedures

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