Complaint handling procedures

Use the links below to learn the options available to handle Canadian account issues.

• Complaint Handling Procedures (PDF)
• Edward Jones Insurance Agency Inc. Complaint Examination and Dispute Resolution Policy (PDF)
• Edward Jones Insurance Agency (Québec) Inc. Complaint Examination and Dispute Resolution Policy for Quebec Residents (PDF)
• Edward Jones Complaint Examination and Dispute Resolution Policy for Quebec Residents (PDF)