For the seventh year in a row, Edward Jones has been recognized as the highest in investor satisfaction, according to the J.D. Power Canada Full Service Investor Satisfaction StudySM.
The study measures overall investor satisfaction with full-service investment firms based on a number of performance factors. Edward Jones scored highest in several factors, including Account Information, Information Resources, Product Offerings, Investment Performance and Commission and Fees. The firm scored 807 in overall satisfaction, 29 points over the industry average.
"Understanding what's important to our clients is important to us at Edward Jones, and it is an honour to be recognized for seven years in a row," said David Gunn, Country Leader, Edward Jones Canada. "Making a difference in the lives of Canadian investors by partnering with them to help them achieve their goals is what drives the unique Edward Jones client experience. We truly believe in what we do."
Edward Jones is a full-service investment dealer with one of the largest branch networks in Canada. It is a member of the Investment Industry Regulatory Organization of Canada and the Canadian Investor Protection Fund, and a participating organization of the Toronto Stock Exchange.
In Québec, our Financial Advisors are known as Investment Advisors.
J.D. Power is a global leader in consumer insights, advisory services and data and analytics. These capabilities enable J.D. Power to help its clients drive customer satisfaction, growth and profitability. Established in 1968, J.D. Power has offices serving North America, South America, Asia Pacific and Europe.